Privacy policy

Last updated: May 6, 2025

This Privacy Policy describes how Research Lab (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from reusresearch.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

This includes:

  • Contact details (e.g., name, address, phone number, email)

  • Order details (e.g., billing/shipping address, email, payment confirmation)

  • Account credentials (e.g., username, password, security questions)

  • Customer support content you choose to share with us

Certain features of our Services may require you to provide this information. You may decline, but doing so may restrict access to some features.

Information We Collect About Your Usage

We automatically collect usage data via cookies and similar technologies. This includes:

  • IP address

  • Device/browser info

  • Network and session info

  • Site interaction data

Information We Obtain from Third Parties

This includes:

  • Shopify and other service providers

  • Payment processors (e.g., credit/debit card details, billing address)

  • Marketing and analytics partners via pixels or SDKs

All third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for:

  • Fulfilling orders and providing account functionality

  • Marketing and advertising, including personalized offers and messages

  • Security and fraud prevention

  • Customer support and service improvement

If you're an EEA resident, we rely on Art. 6(1)(f) GDPR (legitimate interests) for most processing.

Cookies

We use cookies and tracking tools for:

  • Site functionality and performance

  • Analytics and behavior insights

  • Personalized content and ads

You can adjust cookie settings in your browser. For Shopify-specific cookies, visit:
https://www.shopify.com/legal/cookies

We honor Global Privacy Control (GPC) signals for opting out of sharing/advertising-related data.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (e.g., fulfillment, analytics, support)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Legal authorities when required

  • In business transfers (e.g., mergers, acquisitions)

We do not sell or use sensitive personal data for profiling without your consent.

Sale/Sharing of Personal Information

Over the past 12 months, we have shared the following categories with marketing partners:

Category Recipients
Identifiers (e.g., name, email) Marketing partners
Commercial info (e.g., purchase records) Marketing partners
Usage data Marketing partners

You may opt out of these practices by adjusting your browser settings or contacting us.

User-Generated Content

Public reviews or other content you post may be visible to anyone. Please avoid sharing private data in public areas of our Services.

Third Party Sites & Links

Our Site may link to third-party sites. These are outside our control and subject to their own privacy policies.

Children’s Data

We do not knowingly collect personal data from individuals under 16. If we become aware of such collection, we will delete the data promptly. Parents or guardians may contact us to request deletion.

Security & Retention

While we implement reasonable safeguards, no online service is 100% secure. We retain personal data based on legal requirements, service needs, and account maintenance.

Your Rights

Depending on your location, your rights may include:

  • Access or receive a copy of your data

  • Request deletion or correction

  • Opt-out of sale/sharing/targeted ads

  • Withdraw consent (where applicable)

  • Appeal data-handling decisions

  • File complaints with a relevant authority

To exercise any rights, email us at support@reusresearch.store. We may request verification.

International Transfers

If you are outside the UK or EU, your data may be transferred to and processed in other countries. We use appropriate safeguards such as Standard Contractual Clauses.

Contact Us

For questions or to exercise your rights, contact:

support@reusresearch.store

12 Old Bond Street
Mayfair 
London England W1S 4PN
United Kingdom