Shipping policy

1. Order Processing

Orders are typically processed within 1–3 business days after you receive an order confirmation email.
Please note: Orders are not processed or shipped on weekends or public holidays.

You’ll receive a shipping confirmation with tracking details once your order has been dispatched.

2. Shipping Rates & Delivery Estimates

Shipping charges (if applicable) are calculated and shown at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days Free
Express Shipping 3–7 business days Free
International Shipping 7–21 business days Free

Important: Delivery timeframes are estimates and may vary based on destination, customs, and courier delays.

3. International Shipping

We ship to select countries worldwide. Shipping availability, timelines, and any applicable fees are displayed at checkout.

Customs & Import Fees

Please be aware that Research Labs is not responsible for any customs duties, taxes, or import fees incurred during shipping. These charges are the responsibility of the recipient and may vary by country.

4. Shipment Confirmation & Tracking

Once your order is shipped, we’ll email you a tracking number.
Tracking updates may take up to 48 hours to appear after dispatch.

5. Delivery Issues

If your package is significantly delayed or appears lost in transit, please reach out to our support team at Support@reusresearch.store. We’ll assist in locating your order and, if needed, follow up with the carrier on your behalf.

6. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect address submissions.

7. Shipping Limitations

At this time, we do not ship to P.O. Boxes, APO, or FPO addresses.

8. Contact Us

For shipping questions or order updates, contact:
📧 Support@reusresearch.store